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BSM Vendors Push Products, But Process Is More Important

Submitted by jli on Mon, 2008-06-23 12:04
http://www.informationweek.com/news/software/systems_management/showArti... "Companies looking to sell software would like us to think that their suites can illuminate the link between IT systems and business services. Not so fast." I can see this is what happened before in the IT security field. :-)  

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